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Searching for an answer to your question? You've come to the right place! See our FAQs below or reach out to our friendly team. We know it can be frustrating trying to find what you are looking for which is why we are available to help through email, phone or LiveChat.


Call Us   Email Us   Live Chat with Us

Call Us 
A helpful customer service representative would be happy to speak with you by phone M-F, 8:30-5pm EST. You can reach us at 800.995.2288.


Email Us 
Unable to chat with us by phone or trying to reach us after regular business hours? Send us an email and we will respond within 1 business day.


Live Chat with Us 
Take advantage of our online service and chat with a knowledgable representative regarding any questions.



Ordering Information

How to Personalize Your Item

Volume Discounts for Large Orders

Placing a Reorder

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Processing & Shipping

Warm Weather Packaging

Where to Ship Your Order

Production Time

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Design Information



Art Specs

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Product Information

Wrapper Only Option

What's Under Your Wrappers


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Photo/Image Upload & Editing

Submitting Your Photo or Logo

Image Size & Quality

Photo Cropping & Editing

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About Your Order

Love It or Return It

Email Confirmations

Changing Your Order

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Special Services & Programs

Shipping to Multiple Recipients

Email Sign-up & Save

Free Samples

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Security & Privacy

Security & Privacy Statement

Email Policy

Mail List Sharing

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Frequently Asked Questions





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